Tropiky Wallet Support

1) How to restore the wallet

Description: How to restore your wallet if your phone was lost/stolen or if you have accidentally deleted your wallet app?

This article will guide you on how to restore your wallet. has no control over your private keys or any transactions made; we cannot restore your wallet for you. However, you can check below the multiple options on how to do it yourself.

Make sure you have backed up your wallet. Backup is needed to restore your wallet, and it's essential since has no access to users' wallets. We cannot help recover wallets or funds if the user has failed to back up their wallet.

  • Cloud Backup You can purchase any cloud base service to store your wallet.
  • 12 - Word recovery phrases - You can manually backup your wallet by saving your 12-word recovery phrases:
  • Restore via Exported file on device - (This requires the password that you had used when you created the backup) - You can manually retrieve the file by going to your device's file manager and look for the folder. There should be a file. Open the file, then Enter the master password that you have set up in the app. Retrieve the recovery phrases.

Please note: If you have not backed up your wallet previously. The recovery phrases will not show up on your

If you are having trouble recovering your wallet, please feel free to send us a message by clicking the chat icon on the bottom right part corner or sending us an email at [email protected].

2) How to swap between cryptocurrencies in the Wallet

Did you know you can easily swap between all supported cryptocurrencies within the wallet. If you want to swap your USDT to Tropiky Coin (TRK) try swapping from this URL:

3) Why should I swap my coins for another coin?

There are many reasons why you might want to swap from one coin to another.

Swap to lower fee coin

If a user holds only Bitcoin (BTC) but wants some Tropiky Coin (TRK), perhaps because they prefer the low fee capabilities of TRK and faster speed, they might want to swap from BTC to TRK.

Diversify your portfolio

Many users simply want to have a well diversified portfolio. Investing in both digital gold and digital cash while keeping some reserves in stable coins allows users to feel like they don't have all of their eggs in one basket.


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